FREQUENTLY ASKED QUESTIONS
“ARE THE MERCHANDISES SOLD BY YOURHYPEBAE AUTHENTIC?"
Yes, all merchandises sold by us is 100% authentic guaranteed. We source from all parts of the world, mainly Europe and US, and bring in these items not available for purchase in Singapore. It's our hope that through our efforts, we can create a trustworthy platform to purchase exclusive merchandises.
“HOW DO I KNOW IF ITS AUTHENTIC? WILL A PROOF OF PURCHASE OR RECEIPT BE PROVIDED?"
Since YOURHYPEBAE was founded in August 2016, we have received 100% positive feedbacks from our customers on Carousell, so rest assured that buying is safe with us. We welcome you to do legit checks with us as well.
Proof of purchase (either in the form of a soft copy or physical online retailer invoice) will be provided on request whenever available. An invoice from YOURHYPEBAE will also be sent to your specified email address.
Your purchase is our concern, and if our products are found to be not authentic (although this will not happen), a full refund will be given to you.